The Product

Everything your team needs
to run without you

Six interconnected capabilities that together give you operational visibility, staff self-sufficiency, and the confidence to step back.

Consistency·Reliability· Trust in Information·Switch Off Without Anxiety· First Line of Defence·Single Source of Truth· Thriving Not Surviving·Room to Breathe· Consistency·Reliability· Trust in Information·Switch Off Without Anxiety· First Line of Defence·Single Source of Truth· Thriving Not Surviving·Room to Breathe·
SOP Intelligence

Your knowledge,
structured for everyone

Everything that currently lives in your head — your standards, your way of doing things, how to handle problems — turned into a shared knowledge base your team can actually use.

  • SOPs that evolve as your business changes
  • Knowledge stays in the business when staff leave
  • Automatic reminders based on shift type and demand
  • Searchable by your team at any time
Opening Shift — SOP Checklist
  • ✓Float counted and confirmed
  • ✓Cellar temperature logged
  • ✓Staff briefed on daily specials
  • ○Bar waste sheet updated
  • ○Allergen board reviewed
AI Staff Chatbot

Staff self-solve
before they call you

An AI assistant that knows your SOPs, your policies, and your business. When something happens mid-shift, staff get an answer in seconds — not a call to you at 9pm.

  • Answers based on your actual SOPs and standards
  • Available 24/7, in multiple languages
  • Reduces the most common escalation triggers
  • Learns and improves as your knowledge base grows
Staff Chatbot — Live Conversation

What do I do if a customer complains about a cold dish?

Apologise sincerely and offer to replace the dish. If they decline, offer 15% off their bill. Log the incident in the complaints form under Operations > Service Issues.

Where's the complaints form?

I've sent the link directly to your phone. You can also find it in the Incidents tab.

Early Warning Signals

Problems surface
before they cost you

Lymon monitors inventory, maintenance schedules, compliance deadlines, and operational patterns — so you get a flag when something needs attention, not an emergency when it's too late.

  • Inventory levels tracked and flagged automatically
  • Maintenance and compliance schedules monitored
  • Demand misalignment spotted before it hurts margins
  • Early warnings delivered via WhatsApp
Live Alerts — Today
Cellar temp⚠ 2°C above threshold
Gas certificate⚠ Expires in 14 days
Stock: Pale AleLow — reorder triggered
Quiet lunch shift3 tasks auto-assigned to team
Lymon Dashboard
WhatsApp Access

Check in
without opening anything

Your operations dashboard, delivered where you already are. No new app to remember. No dashboard to log into. Alerts, summaries, and early flags arrive on WhatsApp — so you can glance and move on.

  • Morning shift summary on your phone by 8am
  • Early warning alerts in real time
  • Reply to reassign tasks or acknowledge issues
  • Works on any phone — no app install needed
WhatsApp — This Morning

Lymon Morning Briefing

✅ 4 of 6 opening tasks done
⚠️ Cellar temp flagged — Jamie on it
📋 12 SOPs completed yesterday

🟡 Stock alert: Pale Ale running low. Auto-reorder sent to supplier.

The Industry Challenge

"After ten years of 90-hour weeks, I realized I didn't own a business. I was just the only part of it without a manual."

Hospitality Owner

Hospitality Business Owner

West London

Want to see how it works for your business?

Join operators already expressing interest in Lymon.

Request Early Access →